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Four groups of rules decide whether a photo is accepted. They are not equally important: size and head position cause more rejections than everything else combined, and they are the only ones you cannot judge by eye.
The measurement that fails most often. Authorities do not check that your photo looks nice, they check that your head occupies a specific number of millimetres.
Plain means plain. A wall with texture, a visible corner or a colour cast from nearby lighting all count as patterned.
Biometric systems compare your photo against a template. Anything that obscures the face geometry is a problem.
A technically correct crop of a bad photo is still a bad photo. Resolution, colour and recency all matter.
Check your photo against these rules
Free, no watermark, and your photo never leaves your device.
Please verify before you submit. Photo specifications change and the accepting officer has the final say. We link to the official source on every format page, and our requirements guide explains what reviewers actually check.
Accepted vs refused
One compliant photo, five of the faults that cause most rejections.
Read the requirements guideCommon faults to watch for
Neutral expression, even lighting, plain background, head correctly sized and centred.
A side light or overhead lamp leaves one side of the face dark. Face a window instead.
A textured, coloured or shadowed wall. Turn on background replacement to fix this.
Reflections hide the eyes. Most countries want glasses removed entirely.
The head must be square to the camera. Use the straighten slider to correct small tilts.
The crown is cut off and the head exceeds the allowed millimetre range.
These account for the overwhelming majority of rejections we see people describe.
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